Flagship engagement
Claims Portfolio Diagnostic
A structured review of your open and closed claims book that surfaces loss drivers, reserve pressure points, and reporting gaps for underwriting and claims leadership.
From HKD 68,000 for a single-line diagnostic
Who it is for
Claims managers, reserving actuaries, and risk committees at insurers and TPAs operating in or from Hong Kong.
What you receive
A board-ready diagnostic pack with annotated loss charts, reserve commentary, and a prioritised list of reporting fixes you can act on within the next quarter.
Duration & place
Typically three to five weeks depending on extract quality and number of lines of business. Remote analysis with on-site or Aberdeen office workshops available in Hong Kong.
Included in the engagement
- Intake workshop covering lines of business, claim systems extracts, and current report cadence
- Reconstruction of key loss triangles and severity bands from your provided extracts
- Narrative findings on leakage patterns, reopen rates, and large-loss concentration
- Draft risk appendix suitable for internal audit or board risk papers
- Two revision rounds on charts and wording after stakeholder review
Outside scope
- Statutory actuarial sign-off or formal reserve certification
- Live system integration or software licensing
- On-site claims adjuster fieldwork outside Hong Kong without prior scoping
How the work proceeds
Scope call and data checklist
Secure extract handoff and validation
Analysis and chart drafting
Findings walkthrough with your claims and risk leads
Final pack delivery and optional follow-up questions
Preparation: Claims extract fields, large-loss listings, current reserve reports, and a named business sponsor.
Constraints: We work from your authorised extracts only; we do not scrape policyholder systems or retain claim-level files beyond the engagement window unless contracted.
Pricing basis: Fixed project fee after scoping; day-rate extensions available for extra lines or rework.
Provider: Led by Filehorizonbase analysts with insurance claims and reserving reporting experience in Hong Kong.
Ready to scope Claims Portfolio Diagnostic?
Share your lines of business and reporting audience. We respond within one Hong Kong business day.
Request a diagnostic scope