Filehorizonbase
Claims analytics and risk reporting for Hong Kong insurers who need clear loss stories, not another spreadsheet dump.
From Aberdeen we turn claims extracts into board-ready charts, reserve commentary, and large-loss briefs your committees can discuss in one sitting.
Flagship engagement
Claims Portfolio Diagnostic
A three-to-five-week review of your open and closed claims book that surfaces loss drivers, reserve pressure, and reporting gaps for claims and risk leadership.
You receive annotated loss charts, plain-language findings, and a prioritised fix list for the next quarter — without software licences or a product demo theatre.
Related offers
Work that sits beside the diagnostic
Each engagement uses the vocabulary claims and risk teams already speak — triangles, reopen rates, large-loss clusters, treaty exhibits.
Board Risk Reporting Pack
Quarterly or annual risk papers that translate claims experience into clear charts and plain-language commentary for directors and regulators.
Large-Loss Narrative Brief
Focused visual and written briefings on a cluster of large claims, including recovery status, reserve movement, and lessons for underwriting.
Claims Analytics Workshop
Half-day or full-day working sessions that teach your team how to read loss triangles, severity bands, and reopen ratios with your own anonymised examples.
Reinsurance Claims Exhibit Support
Exhibit charts and commentary for treaty placements or renewals, grounded in your ground-up claims experience and recovery history.
“The diagnostic finally explained why our bodily injury severity looked calm in paid numbers but restless in incurred. Charts were plain enough for the committee.”Mei Ling Chow — Claims Manager, after a Claims Portfolio Diagnostic
How engagements run
From extract checklist to final pack
We work from your authorised claims extracts only, with workshops in Hong Kong when a face-to-face reading of the charts helps.
Scope and checklist
Agree lines of business, reporting audience, and the minimum field list before any file leaves your secure channel.
Validation and analysis
We rebuild triangles and severity bands, flag gaps, and draft commentary your non-actuarial directors can follow.
Walkthrough and revisions
Claims and risk leads review charts together; we revise wording twice before the pack circulates.
Field notes
Recent writing on claims reporting
2026-03-12
Reading a Hong Kong motor loss triangle without drowning in noise
How claims leads can separate calendar-year noise from genuine severity shifts when preparing motor risk papers for a Hong Kong board.
2026-01-28
What belongs in a claims appendix for a Hong Kong risk committee
A practical checklist for claims appendices that satisfy governance without turning every page into a data dump.
Bring a claims extract and a clear audience
Tell us which committee must understand the loss story. We will reply with a scoped outline and fee range within one business day.
Request a scope